Popular Features

Done-for-You Setup

Start fast with free, hands-off configuration and training tailored to your practice.

Easy Self-Setup

Follow an easy, guided workflow to set up review management tools at your own pace.

Custom Forms

Create simple forms with tailored questions and review fields for feedback.

Public Review Prompts

Encourage 4+ star reviews on Google, Trustpilot, or your website.

Feedback Segmentation

Filter star ratings and feedback in contact lists for insights.

Conditional Triggers

Automate offers or tasks based on star ratings for engagement.

Sequence Integration

Trigger email or task sequences based on star ratings for outreach.

Automate Simple Review Collection

Frustrated by slow client feedback responses?

CreamSoda’s automated review collection uses simple Custom Forms with star ratings and tailored questions, triggering actions to maximize feedback and engagement.

Post-Session Requests

Send quick Custom Forms post-session, capturing star ratings and tailored feedback.

Conditional Triggers

For 4+ stars, prompt public reviews on Google or Trustpilot; for 3 stars or less, collect private feedback and trigger offers or tasks.

Automated Follow-Ups

Send reminders to boost response rates, keeping the process simple for clients.

Manage Feedback in Client Profiles

Overwhelmed by disorganized client feedback?

CreamSoda’s feedback management for coaching stores Custom Form responses, including star ratings and comments, in client profiles for simple access.

Profile-Based Storage

View star ratings, tailored responses, and feedback in each client’s profile.

Private Feedback Details

Access multiline text feedback for 3-star or lower ratings to address concerns.

Contact List Access

Filter Custom Form data in the contact list table by star rating or feedback.

CreamSoda calendar page view with booked appointments organized by color codes

Auto-Reminders to send out after X amount of time

Segment Feedback for Insights

Struggling to make sense of client feedback data?

CreamSoda’s client feedback tools for coaches let you segment Custom Form data in the contact list, driving insights and automated sequences.

Contact List Segmentation

Filter star ratings or feedback to create lists (e.g., “5-star clients”).

Sequence Integration

Use star ratings to trigger email or task sequences, like offers for low ratings.

Feedback Insights

Analyze segmented data to refine coaching strategies and client satisfaction.

Encourage Public Reviews

Finding it tough to secure public reviews?

CreamSoda’s custom review forms for coaches prompt clients with 4+ star ratings to leave public reviews on platforms like Google, Trustpilot, or your site.

Platform Selection

Choose review platforms (e.g., Google, Trustpilot) during form setup.

High-Rating Prompts

Ask 4–5 star clients to share reviews publicly, enhancing visibility.

Private Feedback Option

Collect private feedback for 3-star or lower ratings to address issues.

Personalize Client Follow-Ups

Losing clients due to poor follow-up?

CreamSoda’s review automation for coaches uses star ratings to trigger personalized follow-ups, like special offers or team tasks, to enhance engagement.

Special Offers

Automate offers (e.g., discount sessions) for clients with 3-star or lower ratings.

Task Scheduling

Assign follow-up tasks to team members for low-rating clients to resolve issues.

Sequence Personalization

Tailor email or task sequences based on star ratings for targeted outreach.

Streamline with Automation

Bogged down by repetitive feedback tasks?

CreamSoda’s review automation for coaches simplifies Custom Form requests, reminders, and triggered actions, saving time with a high-conversion workflow.

Automated Reminders

Send nudges to clients for quick Custom Form submissions.

Scheduled Requests

Plan review prompts for milestones (e.g., program completion).

Triggered Actions

Automate offers or task assignments based on star ratings for efficiency.

Example of an intake form with Privacy statement and Stripe payment

Frequently Asked Questions

Answers to help you get started with CreamSoda’s coaching management software.

How does CreamSoda’s review management software help coaches?

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CreamSoda’s affordable review management platform simplifies custom feedback collection, boosts reputation, and drives insights.

Can I customize review forms in CreamSoda?

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Yes, Custom Forms let you add tailored questions alongside star ratings and feedback for simple, high-response collection.

Does CreamSoda automate review collection?

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Yes, automated Custom Forms collect star ratings and feedback post-session.

Can I encourage public reviews with CreamSoda?

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Yes, prompt 4+ star clients to leave reviews on platforms like Google or Trustpilot.

Is CreamSoda suitable for all types of coaches?

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Yes, it supports all coaches with simple, flexible feedback tools.

Where is feedback stored in CreamSoda?

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Custom Form responses, including star ratings and feedback, are stored in client profiles and accessible in contact lists.

What setup options does CreamSoda offer for review management?

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Choose free Done-for-You Setup or an easy step-by-step self-setup workflow.

Can I trigger actions based on feedback in CreamSoda?

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Yes, automate special offers or task assignments based on star ratings.

How does CreamSoda help segment feedback?

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Filter star ratings and feedback in contact lists to identify trends and drive sequences.

Is there a free trial for CreamSoda’s review management?

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Yes, start a free trial to explore all review management features.

Boost Your Reputation with Review Management Software

Simple, Custom Feedback for Maximum Impact